System status
Status is shown where you use it.
This page is not connected to a live health monitor, so it does not report services as up or down. Each part of the workspace shows its own state. If something is not working, contact support with the instrument and time.
Market dataThe chart workspace shows its own connection state and labels data it is waiting for.
Orderflow and Market ProfileEach study says on the chart when data is loading, unavailable or estimated.
Broker connectionThe Firstock connection page shows whether your session is connected, expired or not connected.
Alerts and TelegramYour profile’s alert log shows what was delivered to Telegram.
AI assistantThe assistant says when it is waiting for administrator setup or your plan has no credits.
SupportContact support